Privacy policy

The person responsible for data processing is:
TRUSTED SHOPS GmbH
Subbelrather Str. 15c
50823 Cologne
Germany
datenschutz@harischhotels.com

We are delighted that you are interested in our website. The protection of your privacy is very important to us. Below we will inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Every time you access a website, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to safeguard our legitimate interests in a correct presentation of our offering in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail when balancing interests. All access data will be deleted no later than thirty days after the end of your visit to the site.

Hosting

The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise stated in this data protection declaration, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: Canada, New Zealand, Japan, United Kingdom, USA.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Until our service providers are certified, data transfers continue to be based on this basis: standard data protection clauses of the European Commission.

Our service providers are located and/or use servers in these countries: Australia, India, Singapore.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: standard data protection clauses of the European Commission

2. Data processing for contact and customer communication

We collect personal data when you voluntarily provide it to us when contacting us (e.g. via the contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact and we cannot send the contact without it. Which data is collected can be seen from the respective input forms. We use the data you provide to process your enquiries in accordance with Art. 6 Paragraph 1 Clause 1 Letter b GDPR.

After your customer enquiry has been fully processed, your data will be restricted for further processing and deleted after the tax and commercial retention periods in accordance with Art. 6 Paragraph 1 Clause 1 Letter c GDPR have expired, unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

3. Advertising by email, post

3.1 Email newsletter with registration and newsletter tracking

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is legally permitted. is permitted and about which we inform you in this declaration.

We would like to point out that we evaluate your user behavior when sending the newsletter. To do this, we also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations we link in particular the following "newsletter data"

the page from which the page was requested (so-called referrer URL),
the date and time of the call,
the description of the type of web browser used,
the IP address of the requesting computer,
the e-mail address,
the date and time of registration and confirmation

and the one-pixel technologies with your e-mail address or your IP address and possibly an individual ID. Links contained in the newsletter may also contain this ID.

If you do not want newsletter tracking, you can unsubscribe from the newsletter at any time - as described above.

The information will be stored as long as you are subscribed to the newsletter.

3.2 Newsletter dispatch

The newsletter and the newsletter tracking shown above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

3.3 Postal advertising and your right of objection

We also reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post. This serves to safeguard our legitimate interests in addressing our customers with advertising in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which predominate in the context of a balancing of interests. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.

4. Cookies and other technologies

4.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Protection of privacy on end devices
When using our online service, we use absolutely necessary technologies in order to be able to provide the expressly requested telemedia service. The storage of information in your device or access to information that is already stored in your device does not require your consent.

For functions that are not absolutely necessary, the storage of information in your device or access to information that is already stored in your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the respective settings on your device.

Possible downstream data processing through cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. website preference settings). These technologies collect IP address, time of visit, device and browser information as well as information about your use of our website (e.g. information about your preferences) is collected and processed. In the context of a balancing of interests, this serves the overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR.

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

We may also use technologies that are not individually listed in this data protection declaration. Further information on these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform.

You can access this by clicking on the fingerprint button in the bottom right or left corner of the page.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of the technologies in accordance with Art. 6 Para. 1 Clause 1 Letter a of GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can click on the fingerprint button in the bottom right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.

4.2 Use of Usercentrics Consent Management Platform to manage consents

We use the Usercentrics Consent Management Platform ("Usercentrics") on our website to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage and document your consent, if required by law, to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 Para. 1 S. 1 lit. c GDPR to fulfill our legal obligation pursuant to Art. 7 Para. 1 GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offer from Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server saves a so-called server log file, which also contains your anonymized IP address, the date and time of the visit, device and browser information, and information on your consent behavior. Your data will be deleted after three years unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined that there is an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

5. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find further information on your revocation options in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

5.1 Use of Adobe services

We use the technologies shown below from Adobe Systems, Software Ireland Limited, Ireland, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe"). The information automatically collected by the Adobe technologies about your use of our website is usually transferred to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. If your IP address is collected via Adobe technologies, it will be shortened or completely replaced by a generic IP address before being stored on Adobe servers by activating the corresponding settings.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in countries outside the EU and EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Adobe Fonts

To ensure a uniform presentation of the content on our website, the script code “Adobe Fonts” from Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA (“Adobe”) collects data (IP address, time of visit, device and browser information), transmits it to Adobe and then processes it by Adobe. We have no influence on this subsequent data processing. The data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR.

5.2 Use of Google services

We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in the Google's privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined that there is an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. Data processing is carried out on the basis of an agreement on order processing by Google.

For the purpose of optimized marketing of our website, we use the so-called User ID function. Using this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online presence and thus analyze your user behavior across devices and sessions.

If you do not give us your consent to use Google Analytics in accordance with Art. 6 Para. 1 Clause 1 Letter a of GDPR, no cookies will be stored on your device or read. The cookies described in the previous paragraphs does not take place. In order to close gaps in web analysis through behavioral and conversion modeling, pings with data (user agent, information on your consent behavior, screen resolution, IP address) are sent to Google.

Google Maps

To visually display geographic information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

Google Fonts

To ensure a uniform presentation of the content on our website, the script code “Google Fonts” collects data (IP address, time of visit, device and browser information), transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

Google Tag Manager

With the Google Tag Manager we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). The data processing is carried out on the basis of an agreement for order processing by Google.

By using the Google Tag Manager, various services/technologies can be integrated.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags that are integrated by the Google Tag Manager.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the extended data protection mode we use, transmitted to Google and then processed by Google only if you play a video.

5.3 Use of Facebook services

Facebook Analytics

As part of the Facebook Business Tools, statistics on visitor activities on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing is carried out on the basis of an agreement on order processing by Facebook (by Meta). Your analysis serves to optimally display and market our website.

Facebook Ads (Ad Manager)

We use Facebook Ads to advertise this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not included here.

5.4 Other providers of web analysis and online marketing services

Use of Vimeo Video Plugin to integrate third-party content

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the video plugin from Vimeo Inc., 330 West 34th Street, 5th Floor, New York 10011, USA ("Vimeo"), transmitted to Vimeo and then processed by Vimeo. The data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Google Analytics is automatically integrated into the Vimeo Video Plugin. For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. We have no influence or access on the data processing by Vimeo, including the settings and results of Google Analytics.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

6. Social Media

6.1 Social Buttons from Facebook (by Meta), Instagram (by Meta)

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that when you visit our website no connection is established with the servers of the respective provider. If you click on one of the buttons, the website of the respective social network opens in a new window in your browser. There you can, for example, press the Like or Share button.

6.2 Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube

If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR to the respective social media operator, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options to protect your privacy, please refer to the data protection notices of the providers linked below. If you still need help in this regard, you can contact us.

Facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. The data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (informations to Insights data) can be found here.

The adequacy decision for the USA applies as the basis for transfers to third countries, provided that the respective service provider is certified. Certification is available.

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

7. Contact options and your rights

7.1 Your rights

As a data subject, you have the following rights:

according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
according to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary
- to exercise the right to freedom of expression and information;
- to fulfill a legal obligation;
- for reasons of public interest or
- to assert, exercise or defend legal claims;
according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data to request data if
- you dispute the accuracy of the data;
- the processing is unlawful but you refuse to delete it;
- we no longer need the data, but you require it to assert, exercise or defend legal claims or
- you have objected to the processing pursuant to Art. 21 GDPR;
pursuant to Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;
pursuant to Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.

Right of objection

If we process personal data as explained above in order to protect our legitimate interests, which prevail within the framework of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for the purposes of direct marketing. Then we will no longer process your personal data for this purpose.

7.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, or revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.